Do customers need an app?
No. Customers simply scan a QR code and complete check-in using their browser.
Loading CheckInBDA...
FAQ
Frequently asked questions.
Answers about arrival management, controlled fields, Secure QR mode, reports, SMS plans, setup, and business fit.
Does CheckInBDA replace my scheduling or booking system?
No. CheckInBDA is designed to sit beside your existing tools as an arrival-management layer.
Can I customize the check-in fields?
Yes. CheckInBDA uses approved, controlled fields so businesses can choose the right arrival details without creating messy or sensitive data.
What information do customers provide?
Businesses can choose from approved check-in fields so customers provide the right arrival details while CheckInBDA keeps the data structured.
What is Secure QR mode?
Secure QR mode is designed for entrance tablets or monitors where businesses want a tighter in-person check-in flow.
Is Secure QR included in Starter?
Secure QR is part of the current CheckInBDA product. Waiting Room Display / Call Board is a separate add-on workflow that should be reviewed and enabled by request.
Can I control when check-in is open?
Yes. Businesses can set check-in availability using business hours or temporary closure settings.
Can I see reports?
Yes. Reports help businesses review arrivals, statuses, and front-desk activity.
How is billing handled?
Public pricing is listed in Bermudian dollars. Billing is manual invoice and bank transfer only; CheckInBDA does not include online checkout or card processing.
Do you offer SMS?
SMS Call / Ready is planned as a paid add-on. Live SMS will be enabled after SMS setup is complete.
Can I see a demo?
Yes. Contact sales to ask about a private CheckInBDA walkthrough.
Can multiple staff use CheckInBDA?
Yes. Starter includes 1 business location and up to 2 staff users. If you need 3 or more staff users, multiple providers, or higher usage, ask about Team / Clinic pricing.
Do you support multiple locations?
Starter includes 1 location. Multiple locations are handled through Team / Clinic or custom pricing.
When should I request a private review?
Request a private review for 3 or more staff users, multiple locations, Waiting Room Display, staff arrival email alerts, SMS notifications, custom pricing, or preferential arrangements.
Can I use it for walk-ins and appointments?
Yes. CheckInBDA can support walk-ins and appointment-based arrivals, so your team can see who has arrived and keep the front desk organized.
Do you support clinics and salons?
Yes. CheckInBDA is built for clinics, salons, spas, and other service businesses that need a simple way to manage customer arrivals. It is not a medical record system and should not be used for emergencies or sensitive medical data.
How long does setup take?
Most businesses can be set up quickly. Private onboarding help is available for teams that want guided setup before go-live.
What devices are supported?
iPhone, Android, tablets, and desktop browsers are supported.
Does CheckInBDA include a QR code?
Yes. Each business gets a QR code that links to its customer check-in page.
Who should I contact?
Use the sales contact form for business questions. For support questions use your account support path. For privacy questions email privacy@checkinbda.com.
Still deciding?